Resume

Kristen Crouse1.jpg

Address: Buffalo, NY

E-mail: kristen.orser@gmail.com

Summary

Eight years experience crafting innovative opportunities for learning and collaboration, Kristen Crouse’s experience ranges from classroom design and instruction to content design and dissemination. In all capacities, she is service-oriented: inventing processes and products that will work for her expansive understanding of a client—students, colleagues, reading public. Strengths focus on writing, editing, research and research methods, and project management. Approaches projects with passion and enthusiasm for creative collaboration and metacognitive transfer. Well-versed in multiple communication genres, research methods, research citations, learning management platforms, and rhetoric/writing studies, Crouse has worked with diverse/international populations to create communities that learn together.

Qualifications
  • Content Development
  • Client-focused
  • Skilled in research strategies, research design, and assessment
  • Experience with qualitative and quantitative data analysis and synthesis
  • Strategic team building with diverse populations
  • Proficient with Microsoft Programming, Windows Programming, Adobe Programming, Social Media, and LMS systems
Skills
  • Expert writer, editor, and proofreader
  • Excels at service-learning and nurturing community relationships
  • Experience with scheduling, training, and informing staff and colleagues
  • Strong coordination skills including speaker series, panels, travel coordination for visiting artists, and campus events
  • Compassionate relationship-builder
Work Experience 
Instructor Crown Core Coordinator  at University of California Santa Cruz
2012-June 2015
  • Classroom instruction for class sizes ranging from 13 students to 400+ students
  • Collaborated with multiple departments and integrated objectives
  • Reduced textbook cost, eliminated copyright infringements for Crown College, and authored a responsive and shared training manual for faculty training
  • Actively coordinated faculty meetings, archived minutes, kept faculty abreast of departmental changes
  • Responsible for developing online content models for faculty
  • Coordinated speaker series for Crown College and reduced the speaker cost by advocating for local speakers and attention to university-based research
Outreach Director and Spa Coordinator
2011-2012
  • Conducted market research to identify client needs and client interest in a (1) referral system and (2) 24-hour first-time-client communication/follow up
  • Developed Media Marketing, including MailChimp, and social media strategies
  • Implemented MindBody software for online sales to keep boutique costs lower
  • Promoted seasonal products and seasonal treatments
  • Enhanced regional reputation by deepening affiliations with Cayuga Medical Center, Finger Lakes Tourism, local restaurants and hotels, and local businesses
  • Responsible for staff schedules, staff rewards/incentive, staff education, and software training including front desk reception
Faculty, Research Assistant, and BRIDGE Instructor with Columbia College Chicago
2007-2011
  • Prepared course proposals to integrate departments, classrooms, and galleries
  • Designed and executed rapid HIV/AIDS testing on campus to increase campus testing rates and student awareness
  • Increased student success with diverse and high need student populations to achieve an 85% pass rate and retention
  • Assisted panel planning, travel coordination, and speaker series
  • Studied retention trends in connection to service learning to implement more opportunities with local businesses and non profits for our students
Education
Columbia College Chicago
2006-2008
Master of Fine Arts; Poetry. Columbia College Chicago. May 2008
Thesis: A Thousand Pink Arrows (Poetry), Advisor:  Arielle Greenberg-Bywater
Areas of Research: Experimental and Romantic Poetry with an emphasis on New Sentimentalism; Women and Poetics; Hybridity & Form; Black Mountain School Poets and Artists; Creative Writing in the Composition Classroom, Pedagogy & Praxis
SUNY Fredonia
2002-2006
Bachelor of Arts; English and Philosophy. SUNY Fredonia. May 2006
Summa Cum Laude
Areas of Research: Creative Writing and L-A-N-G-U-A-G-E movement, Russian Literature, and Metaphysical Philosophy

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